You are definitely placed in a tough position when you are in need of a service that you haven’t had to use before. With so many companies offering the service you need — Who do you call? What company do you choose? Maybe you ask for recommendations from friends. Perhaps you read reviews online. Or, maybe you just take a gamble and reach out to the first company named at the top of your Google search results.
So, if you find yourself in need of a rental tent service, how do you choose the right one? We are going to show you.
Determine your need
Before you can locate a tent rental service that is right for you, you will need to determine your need. What is it that you are looking for? What type of event? Where is it going to be held? How big of a rental tent do you need? What accessories are you interested in?
So that you may slim down potential rental tent companies, you will need to know the answers to these questions and any other details in relation to your needs. Begin your search with the basics and then narrow down your choices as you go through the process.
Contact the rental tent company
It is always a good idea to do things the old-fashioned way – pick up the phone and call the company. Talk to them. Discuss what your needs are and see how they can assist you. Many times, the person you get on the phone is not the person who will manufacture, deliver, or assemble the tent. But, the level of customer service you receive during the call is often – though, not always – a reflection of the company.
Follow your gut. If the rental tent company doesn’t sound like a legit operation, then abort the phone call. However, those who provide stellar customer service and are willing to go above and beyond for the customer are usually backed by leaders of a good, solid organization.
Discover a company
Once you know what it is you need, then you will have to locate a company that offers that product. It is important to see what products they offer, what services they offer, and if they offer any special accessories that you may not have considered.
Check them out and see if they fit what is important to you.
- How long have they been in service?
- How far will they travel to assemble their tents?
- Do they practice recycling and other green habits?
- What is their specialty?
- What special accessories do they offer?
- Why should you choose them for your rental tent needs?
Unless you ask the questions, you may never know the answers. This is how you can help determine if this company is the right company for all your rental tent service needs. When you have more than one tent rental company to choose from, make a list of the above questions or any that pertain to your specific needs, and seek to discover the answers.
Review the company history
Once you have decided on a tent rental company that you believe to be the one to meet your needs, it is time to do some research and review the company’s history. The internet can provide a plethora of information when it comes to reviews on companies. Take some time to read these reviews, but do so with good judgment. Remember that not all reviews are true, and some are written by those who make a hasty decision in a moment of frustration.
Many companies post testimonials on their websites. These provide you an opportunity to read what others have liked about their service – and allows you to see who their past clients are. Are they respectable clients? Were their needs like yours?
Lastly, review their portfolio. See the tent structures and temporary buildings they provide in use.
Make your decision
Weigh out all your pros and cons for each company on your list. To determine which is the right rental tent company for you, review your notes and see what company can offer you the best value for the tent rental service and accessories – and is the most professional, courteous, and respectable.
There are many rental tent services to choose from – some local, some nationwide. Discovering your need and which reputable companies can fulfill it – and then some – is a great start. But, don’t ever hesitate to pick up the phone and call the company to see what they offer and what they can do to meet your tent rental needs.